What kind of products does Segalay™ offer?

Segalay™ offers jewelry and accessory-style items suitable for personal wear, gifting, styling, and special occasions. Product-specific details are listed on each item page.

Can the color or shine look different in person?

Yes. Jewelry appearance may vary slightly because of lighting, photography, screen brightness, display settings, finish texture, or natural material differences.

Are product measurements exact?

Measurements are provided as close references. Small differences may occur due to product shape, manual measurement, or normal production variation.

How should I care for jewelry items?

To help preserve appearance, keep jewelry away from excessive moisture, chemicals, perfumes, lotions, and rough surfaces. Store pieces separately when not in use to reduce scratches or tangling.

What should I do if I have sensitive skin?

If you have known sensitivities or allergies, please review product information carefully before use. If irritation occurs, stop wearing the item and seek appropriate guidance if needed.

What if my item arrives damaged or incorrect?

Please contact customer support as soon as reasonably possible. Include clear photos of the item, packaging, and any visible issue so we can review the case properly.

Are returns accepted?

Eligible return requests may be submitted within the return period stated in our Return Policy. Returned items must meet the listed condition requirements.